Submit a Ticket
Provide as much detail as possible so we can resolve your issue quickly.
Common Questions
How long does it take to get a response?
Our support team typically responds within 24 hours. Urgent tickets are prioritised and usually addressed within a few hours.
Can I schedule a property site visit?
Yes! Submit a ticket with your preferred dates and the property you are interested in, and our team will coordinate a visit for you.
How do I get property documents?
Select "High" priority and mention the property name in your subject. Our team will share the necessary documents securely.
What is the refund / cancellation policy?
Cancellation and refund terms vary by project. Submit a ticket and our legal team will send you the specific policy documentation.